Upgrade a Team Member to a Department Head (DH)

If the Oracle HCM integration is active at a community, all employees are imported into the system as “Team Member” users.

Employees that need to manage the work schedule and approve shift requests must be upgraded to “Department Head” users. Department Heads are typically supervisors or director-level employees.

When OdessaTeams is installed at your community, we configure this setting for you. Down the road, if a new Department Head user is hired on, they must be upgraded to Department Head status by a Facility Admin (FA) user at the building or another Department Head within the department.

Upgrade a Team Member user to Department Head status:

1. Login to OdessaConnect Teams as an existing Department Head within your Department or as Facility Admin (FA) user

2. Click Departments on the left sidebar

3. Find the department that you want to edit > click Edit

4. The last item on the list displays all team member email addresses in the department. The highlighted email addresses are Department Heads. To select multiple department heads, on a Mac computer, hold COMMAND and click the email address. On a Windows computer, hold CONTROL and click the email address.

5. Click Save Changes button

AFTER UPGRADING A USER TO DEPARTMENT HEAD –  if the new department head you selected was logged into the mobile app as a team member, they’ll need to logout and back in again.