Staff User - Knowledge Base

General Information

• About OdessaConnect
• Login and Account Management
• Downloads and Resources

The Odessa Remote Control

• Pairing The Remote To The Odessa Box
• Programming The Remote To TV and Cable Box

Residents and Family Members

• Managing Residents
• Manage Family Members
• Messaging
• Connection Caddy

Community Content Builders

• Events
• Dining Menus
• Surveys
• Newsletter
• Digital Signage
• Neighborhoods by OdessaConnect
• Copy Events and Copy Meals

OdessaConnect for Teams

• OdessaConnect for Teams vs myTeamChannel (Branding)
• How to Switch from Community to Teams
• Department Head (DH)
• Team Member (TM)
• Oracle HCM integration

Troubleshooting

• Remote Unresponsive
• Placement of TV Box
• Roku TV - Go to OdessaConnect Instead of Roku Menu